Terms of service

Terms and Conditions

1. Introduction

Welcome to ONW (Only Nightwear). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are accessing the site under the supervision of a parent or legal guardian.

3. Products and Services

ONW offers sleepwear, loungewear, and related accessories designed for comfort and everyday use.
We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations in color or fabric may occur.

4. Pricing and Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through approved payment methods available on the website.
  • Orders will only be processed after successful payment confirmation.

5. Shipping and Delivery

  • We aim to deliver products within the estimated delivery timeline.
  • Delivery times may vary based on location and unforeseen circumstances.
  • ONW is not responsible for delays caused by courier partners or external factors.

6. Returns and Exchanges

  • Returns/exchanges are accepted within a specified period (e.g., 7 days) from delivery.
  • Products must be unused, unworn, and in original packaging.
  • Items such as sleep masks or hygiene-related products may not be eligible for return due to health and safety reasons.
  • Refunds will be processed after quality inspection.

7. Order Cancellation

  • Orders can be cancelled before they are shipped.
  • Once shipped, cancellation may not be possible.

8. Intellectual Property

All content on this website, including logos, images, designs, and text, is the property of ONW and is protected by applicable copyright laws.
You may not copy, reproduce, or use any content without prior written permission.

9. User Conduct

By using our website, you agree:

  • Not to misuse the website for fraudulent activities.
  • Not to attempt unauthorized access to our systems.
  • Not to use the website for any unlawful purpose.

10. Limitation of Liability

ONW shall not be liable for:

  • Any indirect or incidental damages arising from the use of our products or website.
  • Delays or failures due to circumstances beyond our control.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy. We ensure your personal information is handled securely and responsibly.

12. Modifications to Terms

ONW reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in your operating region.